Last modified 6 years ago
Textdrive Hosting
Installation of Trac on a Shared Account (part of the Mixed Grill offer)
Negative Indicators
- low amount of automation
- e.g. high effort to install trac
- missing administration panels
- documentation incomplete
- documentation has not commercial standards
- support response time low
- documentation does not reflect actual account directory structure
- See [Textdrive Support] Audit
Example Instructions
The Textdrive Instructions shows the effort to get trac running (based on the tracd server, non-SSL).
The Effort is similar to a installation on a dedicated server, but without the full administration rights.
External Negative Indicators
http://muness.blogspot.com/2006/01/non-root-trac-installation-on.html
http://forum.textdrive.com/viewtopic.php?pid=73119
http://forum.textdrive.com/viewtopic.php?id=8537
Suggestions passed to Textdrive
- organize processes
- enhance ticket-system
- clarify/simplify documentation, especially "Getting Started"
- clarify marketing material
- website should clearly state the limitations
- create setups specialized on open-source-projects
- isolate/define/create automations
Expectations
The suggestions were passed to the responsibles. The responsibles ingnored them. It does not look that textdrive has any interest to:
- to clarify documentations based on feedback
- get documentation contributors
- to cooperate thus the services are enhanced (for users)
Resume
Not recommended.